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07 / 11

Lesson 07 · Judgement · 12 min

Checking your judge

A judge is a system, so it needs an evaluation of its own. The method is the same one you already know: build a small dataset, compare against expected answers, and score the agreement.

Label a handful of replies yourself, pass or fail, before you look at what the judge said. Then compare. The number you care about is how often the two of you agree, and — more usefully — how the disagreements split.

False passThe judge passed a reply you would have failed. These are the expensive ones: they let real problems through.
False failThe judge failed a reply you would have passed. Noisy and annoying, but visible.

Around ninety percent agreement is usually workable. Below eighty, the judge is measuring something other than what you meant, and the fix is almost always in the rubric rather than in the model. Read the reasons attached to the disagreements — they will normally show that the judge is applying a rule you did not intend to give it.

A false fail observed while building this lesson: the reply “damaged items qualify for a full refund within 30 days, so I have passed this to the returns team to confirm” was failed for “promising a full refund”. It states a policy rather than making a promise — but the rubric did not distinguish the two, so the judge could not either.

Re-check agreement whenever you change the rubric or the judge model. A rubric tuned against one model can behave quite differently against another.

Checkpoint

Reach at least 85% agreement between your labels and the judge's.

The rubric

One question, answerable pass or fail, saying what to ignore. The judge is asked for a reason as well as a verdict — the reason is how you audit it.

Label every reply yourself before revealing anything. Once all eight carry your verdict, reveal the judge's — agreement and the split between false passes and false fails are calculated for you.

Nothing to judge yet. Get some replies first — the agent has to write something before a rubric has anything to grade.